Industries/SaaS
SaaS

Ship the roadmap and everything else

Your engineers build product. Everything else waits: onboarding, support ops, admin panels, analytics. We build the everything else.

200

customers on high-touch onboarding is a ceiling: we remove it

0

humans required from signed contract to activated account

100%

of your engineers stay on the roadmap

The problem // SaaS

You know this one

01

Internal tools always lose

Every sprint, the roadmap wins and the admin panel stays half-built. Ops pays the tax daily.

02

Onboarding is a founder doing it

High-touch onboarding worked at 20 customers. At 200 it is the ceiling on your growth.

03

Support answers the same 20 questions

Your best people spend their day on tickets a system should deflect.

What the factory ships // SaaS

Built for SaaS

Workflow

Customer onboarding workflows

From signed contract to activated account without a human in the loop, except where you want one.

Support

Support deflection

The repeat tickets answered automatically, the hard ones routed with full context.

Internal

Admin panels

The internal tools your engineers never have time to build, built.

Analytics

Usage analytics layer

Who uses what, where they drop off, which accounts are expanding. In plain language.

Billing

Billing ops automation

Dunning, upgrades, proration edge cases. Handled without a spreadsheet.

Retention

Churn-signal alerts

Accounts going quiet flagged weeks before the cancellation email arrives.

How it lands // SaaS

From call to production, on a clock

Week 1

Scope, in writing

A 25 minute call, then a fixed written scope: the system, the metric it moves, the timeline.

Weeks 2 to 4

First build ships

Working software in production, iterated with the people who actually use it.

Quarter 1

The number moves

Reported to leadership weekly, then extended across the business.

SaaS, in one line
Your roadmap ships features. Your factory ships everything else.
Ready-made // SaaS

Start from a working build

Each one is a working starting point in the factory, deployed and adapted to your stack by our engineers.

Customer Onboarding WorkflowCustom CRMCase Study GeneratorWebsite Migration
Next step

Ready to move a number?

Bring us one concrete problem and get a straight answer on whether we can move it.